The purpose of this charter is to set out the standards of care and attention which you, as our patient, can expect to receive from us.
- We undertake to provide an extensive range of high quality services and to be responsive to your views.
- All appointments will be kept to within 15 to 20 minutes of booking time and patients will be informed of any delay.
- All consultations will be in privacy and treated with complete confidentiality.
- We will endeavour to be friendly and courteous, to be attentive to your needs and to supply clear explanations.
- We will continue to monitor our methods of working and would be grateful for any suggestions to help us help you.